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Ysmarie Rivera v. Oats Overnight, Inc.

Filed

Case details

Standards cited
WCAG 2.1 Level AA

Summary

According to the complaint, Ysmarie Rivera, a legally blind individual, is suing Oats Overnight, Inc. for violations of the Americans with Disabilities Act due to the inaccessibility of its website, www.oatsovernight.com. Rivera alleges that she encountered numerous barriers while attempting to access the site to purchase oatmeal products, including missing alternative text and unlabeled buttons, which prevented her from independently navigating and completing transactions. The complaint seeks injunctive relief to require the defendant to make its website accessible and to certify a class of similarly situated individuals who have faced similar barriers.

About the defendant

Operates a retail ecommerce platform selling single-serve, high-protein oatmeal packets, multi-flavor bundles, and subscription-based recurring shipments.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is inaccessible to blind users due to missing alternative text, broken ARIA references, unlabeled buttons, and improper heading structure.
  • Plaintiff encountered multiple access barriers preventing her from independently evaluating and purchasing products.
  • Defendant failed to comply with WCAG 2.1 accessibility standards.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violations of the ADA, 42 U.S.C. § 12182 et seq.
  • New York State Human Rights Law
  • Violation of New York State Civil Rights Law
  • Violations of the New York City Human Rights Law
  • Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

  • A preliminary and permanent injunction prohibiting Defendant from violating Title III of the ADA.
  • A preliminary and permanent injunction requiring Defendant to make www.oatsovernight.com fully accessible.
  • A declaration that Defendant discriminates against blind individuals and fails to provide equal access as required by law.
  • An order certifying the proposed Class and New York Subclass under Fed. R. Civ. P. 23.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals in the United States who have attempted to access www.oatsovernight.com and, as a result of Defendant’s failure to design, construct, maintain, and operate the website in an accessible manner, were denied equal access to the goods, services, and information offered thereon.