William Odonnell v. SD Franchise Inc.

Summary

According to the complaint, William Odonnell, a legally blind individual, is suing SD Franchise Inc. for failing to make its website, splashanddashfordogs.com, accessible to blind users, which allegedly violates the Americans with Disabilities Act (ADA). The plaintiff claims that he encountered numerous barriers while attempting to navigate the website using screen reader technology, preventing him from accessing information about the defendant's pet grooming services. The complaint seeks a permanent injunction requiring the defendant to improve website accessibility and to implement corporate policies ensuring compliance with the ADA, along with attorneys' fees and other damages.

About the defendant

Provides dog grooming and pet care services, including bathing, haircuts, nail trimming, ear cleaning, and specialty spa treatments, along with online booking and appointment scheduling.

What the complaint says

The problems the plaintiff describes with the website.

• Defendant's website is not accessible to blind individuals
• Plaintiff encountered multiple access barriers while using the website
• Defendant has failed to implement adequate corporate policies for accessibility

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violation of 42 U.S.C. §§ 12181, et seq., Title III of the Americans with Disabilities Act
• Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

• Preliminary and permanent injunction to prohibit Defendant from violating the ADA
• Injunction requiring Defendant to make the website compliant with the ADA
• Declaration that Defendant’s website discriminates against the blind
• Plaintiff’s reasonable attorneys' fees and costs
• Pre- and post-judgment interest