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Sylinia Jackson v. Trinity Jewels Inc.

Filed

Case details

Standards cited
WCAG 2.0

Summary

According to the complaint, Sylinia Jackson, a visually-impaired individual, is suing Trinity Jewels Inc. for failing to make its website, www.trijewels.com, accessible to blind users. The plaintiff alleges that the website contains numerous barriers that prevent her from accessing products and services, violating the Americans with Disabilities Act (ADA) and related New York laws. Jackson seeks a permanent injunction requiring the defendant to improve website accessibility and compensatory damages for the discrimination faced. The complaint highlights specific access issues, including lack of alternative text for images and broken links, which hinder the ability of visually-impaired users to navigate the site effectively.

About the defendant

Operates an online retail store offering jewelry and related products.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is not accessible to blind and visually-impaired individuals.
  • Plaintiff encountered multiple access barriers while attempting to use the website.
  • Defendant has failed to comply with WCAG 2.0 guidelines.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violations of the ADA
  • Violations of the NYSHRL
  • Violations of the NYCHRL
  • Violation of GBL § 349

What the plaintiff asks for

What the plaintiff wants the court to order.

  • A preliminary and permanent injunction to prohibit Defendant from violating the ADA and related laws.
  • Compensatory damages for violations of civil rights under New York State Human Rights Law and GBL § 349.
  • An award of costs and expenses of the action;
  • Reasonable attorneys’ fees.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals in the United States who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services offered by Defendant’s Website, during the relevant statutory period.