Sylinia Jackson v. Lisa Gozlan Jewelry LLC

Summary

According to the complaint, Sylinia Jackson, a visually-impaired individual, is suing Lisa Gozlan Jewelry LLC for failing to make its website accessible to blind users, violating the Americans with Disabilities Act (ADA). Jackson alleges that she encountered numerous barriers while attempting to access the website, preventing her from purchasing jewelry and obtaining necessary information. The complaint cites that the website lacks alternative text for images and has broken links, which hinder accessibility. Jackson seeks a permanent injunction requiring the defendant to improve website accessibility and compensatory damages for the discrimination faced. The case also includes claims under New York state laws.

About the defendant

Operates an online retail store offering jewelry and related products.

What the complaint says

The problems the plaintiff describes with the website.

• Defendant's website is not accessible to blind and visually-impaired individuals.
• Plaintiff encountered multiple access barriers preventing her from purchasing products.
• Defendant has failed to comply with WCAG 2.0 guidelines.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violations of the ADA
• Violations of the NYSHRL
• Violations of the NYCHRL
• Violation of GBL § 349

What the plaintiff asks for

What the plaintiff wants the court to order.

• A preliminary and permanent injunction to prohibit Defendant from violating the ADA and related laws.
• Compensatory damages for violations of civil rights under New York laws.
• Reasonable attorneys’ fees and costs.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

all legally blind individuals in the United States who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services offered by Defendant’s Website, during the relevant statutory period