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Susan Russo v. Outdoor Adventure Kids, LLC d/b/a Oaki

Filed

Case details

Defendant’s website
Standards cited
WCAG 2.1

Summary

According to the complaint, Susan Russo, a legally blind individual, is suing Outdoor Adventure Kids, LLC d/b/a OAKI for violations of the Americans with Disabilities Act due to the inaccessibility of their ecommerce website, https://oaki.com. Russo alleges that she faced numerous barriers while attempting to access product information and make purchases, which prevented her from independently navigating the site. The complaint cites specific accessibility issues, including missing alternative text and improper heading structures, which hinder the use of screen-reading technology. Russo seeks injunctive relief to require OAKI to make its website accessible and to certify a class of similarly situated individuals who have faced similar barriers.

About the defendant

Operates a retail ecommerce platform selling outdoor apparel, waterproof boots, and children's outerwear.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is not accessible to blind and visually impaired individuals.
  • Plaintiff encountered multiple accessibility barriers while attempting to use the website.
  • Defendant failed to provide necessary modifications to ensure accessibility.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violations of the ADA, 42 U.S.C. § 12182 et seq.
  • New York State Human Rights Law
  • Violation of New York State Civil Rights Law
  • Violations of the New York City Human Rights Law
  • Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

  • A preliminary and permanent injunction prohibiting Defendant from violating Title III of the ADA.
  • An order requiring Defendant to make https://oaki.com fully accessible to blind and visually impaired individuals.
  • A declaration that Defendant discriminates against blind individuals through its website.
  • An award of costs, litigation expenses, and reasonable attorneys’ fees.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals in the United States who have attempted to access https://oaki.com and, as a result of Defendant’s failure to design, construct, maintain, and operate the Website in an accessible manner, were denied equal access to the goods, services, and information offered thereon.