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Sumaya Hussein v. Live Nation Entertainment, Inc.

Filed

Case details

Standards cited
WCAG 2.2

Summary

According to the complaint, plaintiff Sumaya Hussein, a visually impaired individual, alleges that Live Nation Entertainment, Inc. has failed to make its website, Ticketmaster.com, accessible to blind users, violating the Americans with Disabilities Act (ADA). Hussein claims that significant access barriers prevent her and others from independently navigating the site and completing purchases. The complaint seeks a permanent injunction to require the defendant to make the website accessible, along with compensatory damages for the class of visually impaired individuals affected by these barriers.

About the defendant

Provides consumers access to an array of goods and services, including the ability to purchase a wide range of live event tickets, including concerts, sports games, theater performances, comedy shows, festivals, VIP packages, resale tickets.

What the complaint says

The problems the plaintiff describes with the website.

  • Website is inaccessible to visually impaired individuals
  • Access barriers prevent independent navigation and purchases
  • Defendant failed to implement necessary accessibility features

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of the Americans with Disabilities Act (ADA)

What the plaintiff asks for

What the plaintiff wants the court to order.

  • Preliminary and permanent injunction to prohibit Defendant from violating the ADA
  • Injunction requiring Defendant to make the Website compliant with the ADA
  • Declaration that the Website discriminates against the visually impaired
  • Class action certification
  • Pre- and post-judgment interest
  • Award of costs and expenses, including attorneys' fees

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

all legally blind individuals in the United States who have attempted to access the Website and as a result have been denied access to the enjoyment of goods and services offered by the Website, during the relevant statutory period.