Sophia Faldonie v. KLW Hospitality, Inc.

Summary

According to the complaint, Sophia Faldonie, a legally blind individual, is suing KLW Hospitality, Inc. for failing to make its website, www.wakuwakuramen.com, accessible under the Americans with Disabilities Act (ADA). The plaintiff alleges that the website contains numerous barriers that prevent blind users from accessing its content and services, including missing alt-text for images and improper heading structures. Faldonie seeks a permanent injunction requiring the defendant to improve the website's accessibility and to ensure compliance with ADA standards, as well as attorney's fees and other damages.

About the defendant

Specializes in Japanese-inspired cuisine and restaurant services, including online ordering and a rewards program.

What the complaint says

The problems the plaintiff describes with the website.

• Defendant's website is inaccessible to blind individuals due to lack of proper formatting for screen readers.
• Plaintiff encountered multiple access barriers including missing alt-text, improper heading structure, and inaccessible interactive elements.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violation of Title III of the Americans with Disabilities Act

What the plaintiff asks for

What the plaintiff wants the court to order.

• Preliminary and permanent injunction to prohibit violations of the ADA.
• Injunction requiring Defendant to make the Website compliant with the ADA.
• Declaration of discrimination against blind individuals on the Website.
• Plaintiff’s reasonable attorneys’ fees and costs.
• Pre- and post-judgment interest.