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Sandra Ford v. Vegamour, LLC

Filed

Case details

Standards cited
WCAG 2.2

Summary

According to the complaint, Sandra Ford, a visually impaired individual, is suing Vegamour, LLC for failing to make its website accessible to blind users, violating the Americans with Disabilities Act (ADA). Ford alleges that the website contains significant barriers that prevent her and others from independently accessing and purchasing products. The complaint seeks a permanent injunction to require the defendant to make the website accessible and compensatory damages for the discrimination experienced. Ford's attempts to navigate the site were hindered by issues such as lack of alt-text for images and reliance on mouse navigation, which is not usable for visually impaired individuals.

About the defendant

Provides consumers access to an array of hair care and wellness products, including serums, shampoos, conditioners, supplements, and scalp massagers.

What the complaint says

The problems the plaintiff describes with the website.

  • Website is inaccessible to blind and visually impaired individuals
  • Access barriers prevent independent navigation and transactions
  • Defendant failed to implement necessary accessibility features

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of the Americans with Disabilities Act (ADA)

What the plaintiff asks for

What the plaintiff wants the court to order.

  • Preliminary and permanent injunction to prohibit violations of the ADA
  • Injunction requiring compliance with ADA accessibility standards
  • Declaration of discriminatory practices against visually impaired individuals
  • Class action certification
  • Pre- and post-judgment interest
  • Award of costs and attorney fees

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

all legally blind individuals in the United States who have attempted to access the Website and as a result have been denied access to the enjoyment of goods and services offered by the Website, during the relevant statutory period.