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Sandra Ford v. The Phillip Michael Group, LLC

Filed

Case details

Summary

According to the complaint, Plaintiff SANDRA FORD is suing The Phillip Michael Group, LLC for failing to make their website, Moderndentalchicago.com, accessible to blind and visually-impaired individuals. The complaint alleges that the website contains significant barriers that prevent these individuals from accessing services, violating the Americans with Disabilities Act (ADA). Plaintiff encountered issues such as ambiguous link texts and the requirement to use a mouse, which hindered her ability to navigate and make an appointment. The lawsuit seeks a permanent injunction to require the defendant to make the website accessible and compensatory damages for the discrimination faced by the plaintiff and class members.

About the defendant

Provides a wide array of dental services including general, restorative, and cosmetic care, periodontal treatment, and oral surgery.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is inaccessible to blind individuals
  • Plaintiff was denied the ability to make an appointment due to accessibility barriers
  • Defendant failed to comply with the ADA's requirements for website accessibility

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of 42 U.S.C. §§ 12181 et seq. – Title III of the Americans with Disabilities Act
  • Declaratory Relief
  • Negligent Infliction of Emotional Distress

What the plaintiff asks for

What the plaintiff wants the court to order.

  • Preliminary and permanent injunction to prohibit Defendant from violating the ADA
  • Injunction requiring Defendant to make its website accessible
  • Declaration of discrimination against the blind
  • Class action certification
  • Payment of nominal damages
  • Pre- and post-judgment interest
  • Award of costs and expenses
  • Punitive damages
  • Compensatory damages

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals in the United States who have attempted to access Moderndentalchicago.com and as a result have been denied access to the enjoyment of services offered by Moderndentalchicago.com, during the relevant statutory period.