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Sandra Ford v. Asa Universal Inc.

Filed

Case details

Defendant’s website
Standards cited
WCAG 2.2

Summary

According to the complaint, Sandra Ford, a visually impaired individual, is suing Asa Universal Inc. for failing to make its website, https://sonage.com, accessible to blind users. Ford alleges that the website contains significant barriers that prevent her and others from independently navigating and completing purchases. The complaint cites violations of the Americans with Disabilities Act (ADA) and seeks a permanent injunction to require the defendant to make the website accessible, along with compensatory damages for affected individuals. Key issues include the lack of alt-text for images, improper focus order, and reliance on mouse navigation, which excludes visually impaired users from accessing the website's services.

About the defendant

Provides a wide array of skincare products including cleansers, toners, moisturizers, oils, serums, masks, and sun-protection products for online purchase.

What the complaint says

The problems the plaintiff describes with the website.

  • Website is inaccessible to visually impaired individuals
  • Failure to provide necessary accommodations for screen-reader users
  • Denial of equal access to goods and services offered on the Website

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of the Americans with Disabilities Act (ADA)
  • Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

  • Preliminary and permanent injunction to prohibit violations of the ADA
  • Injunction requiring Defendant to make the Website accessible
  • Declaration of discrimination against visually impaired individuals
  • Class action certification
  • Award of costs and expenses

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals in the United States who have attempted to access the Website and as a result have been denied access to the enjoyment of goods and services offered by the Website, during the relevant statutory period.