Roosevelt Bradley, Sylvia Santos v. J.R. Carlson Laboratories, Inc.

Summary

According to the complaint, plaintiffs Roosevelt Bradley and Sylvia Santos are legally blind individuals suing J.R. Carlson Laboratories, Inc. for failing to make its digital platform accessible, violating the Americans with Disabilities Act and New York State Human Rights Law. They allege that they encountered significant barriers while attempting to access the website to purchase nutritional supplements, including navigation issues and lack of effective communication for screen-reader users. The plaintiffs seek a permanent injunction to require the defendant to improve accessibility, along with compensatory damages and attorneys' fees.

About the defendant

Designs, develops, manufactures, and distributes nutritional supplements and related products.

What the complaint says

The problems the plaintiff describes with the website.

• Defendant's digital properties are not accessible to individuals with visual disabilities.
• Plaintiffs encountered barriers that denied them full and equal access to Defendant's online goods, content, and services.
• Accessibility barriers include ineffective communication and navigation issues for screen-reader users.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Title III of the ADA
• Violation of New York State Human Rights Law, Exec. Law, Article 15 § 290, et seq.

What the plaintiff asks for

What the plaintiff wants the court to order.

• A Declaratory Judgment that Defendant was in violation of the ADA and New York laws.
• A permanent injunction requiring Defendant to make its Digital Platform accessible.
• Payment of costs of suit and reasonable attorneys’ fees.
• Payment of compensatory and nominal damages.