Roberto Fernando Jimenez Arroyo v. Shiseido Americas Corporation

Summary

According to the complaint, Roberto Fernando Jimenez Arroyo, a visually impaired individual, is suing Shiseido Americas Corporation for violations of the Americans with Disabilities Act (ADA) and New York state laws. The plaintiff alleges that Shiseido's website is inaccessible to individuals with visual impairments, preventing him from purchasing products. Specific barriers include unlabelled product images and issues with navigating reviews. The plaintiff seeks injunctive relief to ensure the website complies with accessibility standards, as well as damages for emotional distress caused by the discrimination.

About the defendant

Operates an online retail platform offering skincare products and beauty goods to consumers.

What the complaint says

The problems the plaintiff describes with the website.

• Defendant's website is inaccessible to individuals with visual impairments.
• Barriers include unlabelled product images and inaccessible review sections.
• Plaintiff was unable to complete a purchase due to these barriers.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violation of Title III of the ADA
• Violation of the New York City Human Rights Law (NYCHRL)
• Violation of the New York State Human Rights Law (NYSHRL)

What the plaintiff asks for

What the plaintiff wants the court to order.

• Injunction requiring compliance with ADA accessibility standards
• Damages for emotional distress
• Reasonable attorneys' fees and costs