Roberto Fernando Jimenez Arroyo v. Richemont North America, Inc.

Summary

According to the complaint, Roberto Fernando Jimenez Arroyo is suing Richemont North America, Inc. for violations of the Americans with Disabilities Act (ADA) due to the inaccessibility of its website, https://www.cartier.com/en-us/. The plaintiff, who is visually impaired, alleges that he encountered numerous barriers while attempting to access the website, including navigation difficulties and unlabeled buttons, which prevented him from completing a desired purchase. The complaint cites violations of both federal and New York state laws regarding accessibility. The plaintiff seeks injunctive relief to ensure the website complies with accessibility standards, as well as damages for emotional distress and reasonable attorneys' fees.

About the defendant

Operates an online retail platform offering luxury goods and services to consumers.

What the complaint says

The problems the plaintiff describes with the website.

• Defendant’s website is inaccessible to individuals with visual impairments.
• Barriers include navigation issues, unlabeled buttons, and incorrect labeling of links.
• Plaintiff was denied equal access to goods and services offered on the website.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violation of Title III of the ADA
• Violation of the New York City Human Rights Law (NYCHRL)
• Violation of the New York State Human Rights Law (NYSHRL)

What the plaintiff asks for

What the plaintiff wants the court to order.

• Injunction requiring compliance with ADA accessibility standards
• Damages for emotional distress and frustration
• Reasonable attorneys' fees and costs