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Robert Glen Myers v. Lodge of Four Seasons LLC

Filed

Case details

Summary

According to the complaint, Robert Glen Myers, a blind individual, is suing Lodge of Four Seasons LLC for failing to make their website accessible, violating the Americans with Disabilities Act (ADA). Myers alleges that he encountered numerous barriers while attempting to access the website, which prevented him from fully enjoying the services offered. The complaint cites specific accessibility issues, including improper alt text and navigation confusion for screen reader users. Myers seeks injunctive relief to require the defendant to make their website compliant with ADA standards and to cover his legal fees.

About the defendant

Defendant offers a variety of amenities and experiences, including golf, spa services, and dining options, available for booking online.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is not compatible with screen access software, denying access to blind individuals.
  • Defendant failed to correct access barriers after being notified.
  • Defendant's website contains numerous accessibility violations as per WCAG 2.1 guidelines.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Unlawful disability discrimination under Title III of the ADA

What the plaintiff asks for

What the plaintiff wants the court to order.

  • Injunctive relief requiring Defendant to make their website accessible.
  • Attorney’s fees and costs.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

Individuals with visual disabilities who require screen reader software to access the internet.