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Raymond T. Mahlberg v. U-Haul Co. of Florida, Inc.

Filed

Case details

Standards cited
Web Content Accessibility Guidelines (WCAG) 2.1

Summary

According to the complaint, Plaintiff Raymond T. Mahlberg, a visually impaired individual, alleges that U-Haul's website is not accessible, violating the Americans with Disabilities Act. The complaint details how the website's design impedes the use of screen reader software, preventing him from accessing essential information and services. Plaintiff seeks a permanent injunction to require U-Haul to make its website accessible and to recover attorney's fees. The complaint highlights specific barriers encountered by the Plaintiff, including missing text labels and poor contrast, which hinder his ability to navigate the site effectively.

About the defendant

Provides truck rental services and sells moving and packing supplies through an e-commerce platform.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is not accessible to blind or visually impaired users.
  • Plaintiff was unable to use screen reader software to navigate the website.
  • Defendant's website contains multiple access barriers that prevent effective communication.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of the Americans with Disabilities Act

What the plaintiff asks for

What the plaintiff wants the court to order.

  • Permanent injunction requiring Defendant to make website accessible to visually impaired individuals.
  • Declaratory judgment that the website violates the ADA.
  • Award of attorney’s fees and costs.