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Phyllis Hampton v. Terrapin Ridge Farms, LLC

Filed

Case details

Summary

According to the complaint, Phyllis Hampton, a visually-impaired individual, is suing Terrapin Ridge Farms, LLC for failing to make their website, Terrapinridge.com, accessible to blind users. Hampton alleges that the website contains significant barriers that prevent her and others with visual impairments from independently navigating and completing purchases. The complaint cites violations of the Americans with Disabilities Act (ADA) and seeks a permanent injunction to require the defendant to make necessary changes to the website, as well as compensatory damages for the discrimination faced. Hampton attempted to purchase a salsa dip but was unable to due to these barriers.

About the defendant

Terrapin Ridge Farms provides a wide array of gourmet condiments, jams, sauces, dips, dressings, and mustards for online purchase.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is not accessible to blind and visually-impaired persons.
  • Plaintiff was denied the ability to complete a purchase on the website due to accessibility barriers.
  • Defendant has failed to make reasonable modifications to its website to ensure accessibility.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of 42 U.S.C. §§ 12181 et seq. – Title III of the Americans with Disabilities Act
  • Declaratory Relief
  • Negligent Infliction of Emotional Distress

What the plaintiff asks for

What the plaintiff wants the court to order.

  • A preliminary and permanent injunction to prohibit Defendant from violating the ADA.
  • An order requiring Defendant to make its website fully compliant with the ADA.
  • Payment of nominal damages.
  • Compensatory damages in an amount to be determined at trial.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

all legally blind individuals in the United States who have attempted to access Terrapinridge.com and as a result have been denied access to the enjoyment of goods and services offered by Terrapinridge.com, during the relevant statutory period.