Phyllis Hampton v. Prym Consumer USA Inc.

Summary

According to the complaint, Phyllis Hampton, a visually impaired individual, is suing Prym Consumer USA Inc. for failing to make its website, https://handicraft.com, accessible to blind users. Hampton alleges that the website contains numerous barriers that prevent her and others from independently navigating and completing purchases. The complaint cites violations of the Americans with Disabilities Act (ADA) and seeks a permanent injunction to require the defendant to make the website accessible, along with compensatory damages for affected individuals. Hampton encountered specific issues such as inadequate alt-text, navigation problems, and reliance on mouse-only interactions, which hindered her ability to shop online.

About the defendant

Provides an array of sewing and knitting supplies, including tools, kits, and accessories for crafting.

What the complaint says

The problems the plaintiff describes with the website.

• Defendant's website is inaccessible to visually impaired individuals.
• Access barriers prevent blind users from completing transactions.
• Defendant has failed to implement necessary accessibility features.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violation of the Americans with Disabilities Act (ADA)
• Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

• Permanent injunction requiring compliance with the ADA.
• Compensatory damages for affected individuals.
• Certification of the case as a class action.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals in the United States who have attempted to access the Website and as a result have been denied access to the enjoyment of goods and services offered by the Website, during the relevant statutory period.