Phyllis Hampton v. Cratejoy, Inc.

Summary

According to the complaint, Phyllis Hampton, a visually impaired individual, is suing Cratejoy, Inc. for failing to make its website, https://cratejoy.com, accessible to blind and visually impaired users. Hampton alleges that the website contains significant access barriers that prevent her from independently navigating and completing transactions, violating her rights under the Americans with Disabilities Act (ADA). The complaint details specific issues such as inadequate focus order, lack of alt-text, and reliance on mouse navigation, which hinder her ability to purchase subscription boxes. Hampton seeks a permanent injunction to require Cratejoy to make its website accessible and compensatory damages for herself and other affected individuals.

About the defendant

Provides consumers access to an array of goods and services, including subscription box offerings for lifestyle categories such as food and drink, beauty, wellness, children’s products, home, hobbies, and gifts.

What the complaint says

The problems the plaintiff describes with the website.

• Website is inaccessible to visually impaired individuals
• Access barriers prevent independent navigation and transactions
• Defendant failed to implement necessary modifications for accessibility

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violation of the Americans with Disabilities Act (ADA)
• Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

• Permanent injunction to make the Website accessible
• Compensatory damages for Class Members
• Certification of the case as a class action

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals in the United States who have attempted to access the Website and as a result have been denied access to the enjoyment of goods and services offered by the Website, during the relevant statutory period.