Phyllis Hampton v. Country Life Natural Foods, Inc.

Summary

According to the complaint, Phyllis Hampton, a visually-impaired individual, is suing Country Life Natural Foods, Inc. for failing to make their website, Countrylifefoods.com, accessible to blind users. Hampton alleges that the website contains significant barriers that prevent her and others with visual impairments from independently accessing and purchasing products. The complaint cites violations of the Americans with Disabilities Act (ADA) and seeks a permanent injunction to require the defendant to make necessary changes to the website, as well as compensatory damages for the discrimination faced by Hampton and the class members. The complaint details specific accessibility issues encountered by Hampton while attempting to navigate the website, which ultimately hindered her ability to complete a purchase.

About the defendant

Country Life Natural Foods provides a wide array of natural products including dried fruits, nuts, grains, baking ingredients, herbs, supplements, and health and beauty items for online purchase.

What the complaint says

The problems the plaintiff describes with the website.

• Defendant's website is inaccessible to blind individuals
• Plaintiff was denied the ability to complete a purchase due to accessibility barriers
• Defendant failed to implement necessary modifications for accessibility

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violation of 42 U.S.C. §§ 12181 et seq. – Title III of the Americans with Disabilities Act
• Declaratory Relief
• Negligent Infliction of Emotional Distress

What the plaintiff asks for

What the plaintiff wants the court to order.

• A preliminary and permanent injunction to prohibit Defendant from violating the ADA
• An order requiring Defendant to make its website accessible to blind individuals
• Payment of nominal damages
• Compensatory damages in an amount to be determined at trial

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

all legally blind individuals in the United States who have attempted to access Countrylifefoods.com and as a result have been denied access to the enjoyment of goods and services offered by Countrylifefoods.com, during the relevant statutory period.