Oscar Herrera v. Panera, LLC
Filed
Case details
- Defendant’s website
- Standards cited
- Web Content Accessibility Guidelines (WCAG) 2.1 Level A and AA
Summary
According to the complaint, Oscar Herrera, a blind individual, is suing Panera, LLC for alleged violations of the Americans with Disabilities Act due to the inaccessibility of its website. Herrera claims that he encountered numerous barriers while attempting to use the website, which prevented him from effectively navigating and ordering food. The complaint cites specific accessibility failures and asserts that these barriers deny him and others with visual disabilities equal access to the services offered online. Herrera seeks a court order requiring Panera to make its website accessible and to cover his legal fees.
About the defendant
Operates a chain of restaurants selling food and beverage products, including online ordering and delivery services.
What the complaint says
The problems the plaintiff describes with the website.
- Defendant's website is inaccessible to blind and visually disabled individuals using screen reader software.
- Plaintiff encountered numerous access barriers on the website preventing effective navigation and communication.
- Defendant has failed to implement necessary modifications to ensure website accessibility.
Legal claims
The laws the plaintiff says the defendant broke, called causes of action.
- Violation of Title III of the Americans with Disabilities Act
What the plaintiff asks for
What the plaintiff wants the court to order.
- Declaratory judgment that Defendant’s website violates the ADA
- Injunctive relief requiring Defendant to update the website for accessibility
- Attorney’s fees and costs