Norma O. Gazonni v. Urban Outfitters, Inc. D/B/A Free People

Summary

According to the complaint, Norma O. Gazonni, a visually impaired individual, is suing Urban Outfitters, Inc. dba Free People for violating the Americans with Disabilities Act. Gazonni alleges that the Defendant's website is inaccessible to blind users, preventing her from accessing essential information and making purchases. The complaint details specific barriers encountered on the website, such as missing alternative text for images and difficulties navigating the store locator. Gazonni seeks a permanent injunction to require the Defendant to make its website accessible and requests attorney's fees. The case highlights the importance of web accessibility for individuals with disabilities.

About the defendant

Sells women's clothing, shoes, and accessories through physical stores and an e-commerce platform.

What the complaint says

The problems the plaintiff describes with the website.

• Defendant's website is not fully accessible to blind or visually impaired consumers.
• Plaintiff encountered barriers such as lack of alternative text for images and inaccessible store locator features.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violation of the Americans with Disabilities Act

What the plaintiff asks for

What the plaintiff wants the court to order.

• Permanent injunction requiring Defendant to make the website accessible to visually impaired users.
• Attorney’s fees and costs.