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Norma O. Gazonni v. The Fresh Market, Inc.

Filed

Case details

Standards cited
2.4.4, 4.1.2, 3.2.2, 4.1.3, 2.4.3, 2.4.6, 1.3.1, 3.3.1, 3.3.2.

Summary

According to the complaint, Norma O. Gazonni, a visually impaired individual, is suing The Fresh Market, Inc. for violations of the Americans with Disabilities Act. Gazonni alleges that the defendant's website, https://thefreshmarket.com/, is not accessible to blind users, preventing her from independently obtaining necessary information to plan visits to physical stores. The complaint details specific barriers encountered while using screen-reader software, including inaccessible product images and navigation issues. Gazonni seeks a permanent injunction to require the defendant to make the website accessible and to recover attorney's fees and costs.

About the defendant

Operates grocery stores and an e-commerce platform for purchasing groceries online.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is not fully accessible to blind or visually impaired consumers.
  • Plaintiff encountered multiple barriers while attempting to use the website with screen-reader software.
  • Defendant's website serves as a point of sale and is integral to accessing physical store services.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of the Americans with Disabilities Act

What the plaintiff asks for

What the plaintiff wants the court to order.

  • Permanent injunction requiring Defendant to make the website accessible to visually impaired users.
  • Attorney’s fees and costs.