Norma O. Gazonni v. Sonic Restaurants LLC

Summary

According to the complaint, Plaintiff Norma O. Gazonni, a visually impaired individual, is suing SONIC RESTAURANTS LLC for violations of the Americans with Disabilities Act. Gazonni alleges that the Defendant's website, https://sonicdrivein.com/, is not fully accessible to blind users, preventing her from independently locating restaurant information and placing online orders. The complaint cites specific accessibility barriers, including the lack of alternative text for images and issues with keyboard navigation. Gazonni seeks a permanent injunction to require the Defendant to make the website accessible, along with attorney's fees and costs.

About the defendant

Defendant operates a fast-food restaurant chain offering meals and burgers for sale to the general public, including an e-commerce platform for online ordering and pickup.

What the complaint says

The problems the plaintiff describes with the website.

• Defendant's website is not fully accessible to blind or visually impaired consumers.
• Plaintiff was unable to independently locate restaurant information and place online orders due to website inaccessibility.
• Defendant's website lacks meaningful alternative text for images, making it unusable for screen-reader software.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violation of the Americans with Disabilities Act

What the plaintiff asks for

What the plaintiff wants the court to order.

• Permanent injunction requiring Defendant to make the website accessible to visually impaired users.
• Order for periodic maintenance of the accessible website and auxiliary aids for effective communication.
• Recovery of reasonable attorney’s fees, costs, and expenses.