Norma O. Gazonni v. Build-A-Bear Workshop, Inc.

Summary

According to the complaint, Norma O. Gazonni, a visually impaired individual, is suing Build-A-Bear Workshop, Inc. for violations of the Americans with Disabilities Act. Gazonni alleges that the company's website is not accessible to blind users, preventing her from obtaining essential information needed to visit their physical store. The complaint details specific barriers encountered while using screen-reader software, including lack of alternative text for images and navigation issues. Gazonni seeks a permanent injunction to require the company to make its website accessible and requests attorney's fees. The case highlights the importance of web accessibility for individuals with disabilities.

About the defendant

Build-A-Bear Workshop, Inc. produces and sells stuffed animals and toys, allowing customers to customize their purchases online and in physical stores.

What the complaint says

The problems the plaintiff describes with the website.

• Defendant's website is not fully accessible to blind or visually impaired consumers.
• Plaintiff was unable to use screen-reader software to navigate the website and access necessary information.
• Defendant's website lacks meaningful alternative text for images and has other accessibility barriers.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violation of the Americans with Disabilities Act

What the plaintiff asks for

What the plaintiff wants the court to order.

• Permanent injunction requiring Defendant to make the website accessible to visually impaired users.
• Attorney’s fees and costs.