Norma O. Gazonni v. American Dairy Queen Corporation

Summary

According to the complaint, Norma O. Gazonni, a visually impaired individual, is suing American Dairy Queen Corporation for violations of the Americans with Disabilities Act. Gazonni alleges that the defendant's website, https://dairyqueen.com, is not accessible to blind users, preventing her from independently placing online orders and accessing necessary information about the restaurants. The complaint details specific barriers encountered while using the website, including issues with screen reader compatibility and navigation. Gazonni seeks injunctive relief to ensure the website is accessible and requests attorney's fees and costs.

About the defendant

Operates fast-food restaurants and offers a menu of desserts and meals for delivery and pickup.

What the complaint says

The problems the plaintiff describes with the website.

• Defendant's website is not fully accessible to blind or visually impaired consumers.
• Plaintiff encountered barriers preventing her from placing online orders and accessing restaurant information.
• Defendant failed to provide necessary auxiliary aids and services for effective communication.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violation of the Americans with Disabilities Act

What the plaintiff asks for

What the plaintiff wants the court to order.

• Injunctive relief to make the website accessible to visually impaired users.
• Attorney’s fees and costs.