Nicholas Pagan v. Ulta Beauty Cosmetics, LLC.

Summary

According to the complaint, Nicholas Pagan alleges that ULTA BEAUTY COSMETICS, LLC.'s website, www.ulta.com, is not accessible to blind and visually impaired consumers, violating the Americans with Disabilities Act (ADA). Pagan, who is legally blind, claims that he has faced multiple barriers while attempting to use the website, which prevents him from accessing essential information and services. The complaint seeks a permanent injunction requiring ULTA to modify its website to comply with accessibility standards, specifically WCAG 2.2 AA, and to implement ongoing training and audits to ensure continued compliance. Pagan also requests payment of legal fees and costs associated with the lawsuit.

About the defendant

Defendant offers beauty products and services through its website and physical retail locations, including special sales, product listings, and promotions.

What the complaint says

The problems the plaintiff describes with the website.

• Defendant's website is not accessible to blind and visually impaired consumers.
• Plaintiff has encountered multiple access barriers on the website that prevent full use.
• Defendant has failed to implement a plan to make its website accessible.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Title III of the Americans with Disabilities Act, 42 U.S.C. § 12101 et seq.

What the plaintiff asks for

What the plaintiff wants the court to order.

• A Declaratory Judgment that Defendant was in violation of the ADA.
• A permanent injunction to bring the Website into compliance with the ADA.
• Payment of costs of suit.
• Payment of reasonable attorneys’ fees.
• Provision of other relief deemed just and appropriate.