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Nicholas Pagan v. Ritecare Medical Center, LLC.

Filed

Case details

Standards cited
WCAG 2.2 AA

Summary

According to the complaint, Nicholas Pagan alleges that Ritecare Medical Center, LLC's website is not accessible to blind and visually impaired consumers, violating the Americans with Disabilities Act (ADA). The website, www.ritecaremc.com, contains digital barriers that prevent access to its services, which include appointment requests and information about medical services. Pagan seeks a permanent injunction to require the defendant to make the website accessible and to change its corporate policies to ensure ongoing compliance. The complaint cites specific access barriers and requests relief including attorney's fees and costs.

About the defendant

Offers medical services and allows appointment requests through its website.

What the complaint says

The problems the plaintiff describes with the website.

  • Website is not accessible to blind and visually impaired consumers
  • Digital barriers limit access to website content
  • Plaintiff has been denied full access to the website and services

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of Title III of the Americans with Disabilities Act, 42 U.S.C. § 12101 et seq.

What the plaintiff asks for

What the plaintiff wants the court to order.

  • Permanent injunction requiring website accessibility improvements
  • Payment of costs of suit
  • Payment of reasonable attorneys’ fees
  • Declaratory Judgment of violation of ADA