Nicholas Pagan v. Pipes & Shaw, LLC

Summary

According to the complaint, Nicholas Pagan alleges that Pipes & Shaw, LLC's website is inaccessible to blind and visually impaired consumers, violating the Americans with Disabilities Act (ADA). Pagan claims that he has faced multiple barriers while attempting to use the website, which prevents him from accessing goods and services offered online. He seeks a permanent injunction to require the company to make its website compliant with accessibility standards, specifically WCAG 2.2 AA, and to implement ongoing training and audits to ensure continued compliance. The complaint highlights the importance of accessible digital technology for individuals with disabilities and requests relief including attorney's fees and costs.

About the defendant

Offers goods and services to the public through a website and physical retail stores, including special sales, price listings, and access to store information.

What the complaint says

The problems the plaintiff describes with the website.

• Website is not accessible to blind and visually impaired consumers
• Digital barriers limit access to website content
• Defendant has not implemented a plan to make the website accessible

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violation of Title III of the Americans with Disabilities Act

What the plaintiff asks for

What the plaintiff wants the court to order.

• Permanent injunction requiring website accessibility improvements
• Payment of costs of suit
• Payment of reasonable attorneys’ fees
• Declaratory judgment of violation of ADA