Morgan Cole v. Homeaglow Inc

Summary

According to the complaint, Morgan Cole, a visually impaired individual, is suing Homeaglow Inc for failing to make its website accessible under the Americans with Disabilities Act (ADA). Cole alleges that the website contains significant barriers that prevent blind and visually impaired users from independently accessing its services, including booking cleaning services. The complaint cites various accessibility issues, such as lack of alternative text for images and reliance on mouse navigation, which hinder Cole's ability to use the website. Cole seeks a permanent injunction to require Homeaglow to make its website accessible and compensatory damages for the discrimination faced. The case is filed as a class action on behalf of all legally blind individuals who have faced similar barriers.

About the defendant

Provides access to a variety of home cleaning and household services, including routine cleaning, deep cleaning, and move-related cleaning services, as well as flexible scheduling options for recurring and one-time appointments.

What the complaint says

The problems the plaintiff describes with the website.

• Website is inaccessible to visually impaired individuals
• Denial of full and equal access to goods and services offered through the Website
• Failure to provide reasonable modifications for accessibility

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violation of the Americans with Disabilities Act (ADA)

What the plaintiff asks for

What the plaintiff wants the court to order.

• Preliminary and permanent injunction to prohibit Defendant from violating the ADA
• Injunction requiring Defendant to make the Website compliant with the ADA
• Declaration that Defendant discriminates against the visually impaired
• Class action certification
• Pre- and post-judgment interest
• Award of costs and expenses, including attorneys' fees

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

all legally blind individuals in the United States who have attempted to access the Website and as a result have been denied access to the enjoyment of goods and services offered by the Website, during the relevant statutory period.