Jones v. Grove Collaborative, Inc.

Summary

On May 6, 2020, Meridith Jones filed a Complaint in Massachusetts Federal court against Grove Collaborative, Inc. . Plaintiff Meridith Jones alleges that www.grove.co is not accessible.

About the defendant

Grove Collaborative delivers eco friendly home essentials, including household cleaning, personal care, baby, kid, and pet products.

What the complaint says

The problems the plaintiff describes with the website.

• The Digital Platform includes content subject to time limits that prevent shoppers with a visual impairment from reading and understanding the content, reacting or responding to certain prompts, or understanding screen layouts and controls.
• The Digital Platform does not provide a text equivalent for non-text elements.
• Links and buttons on the Digital Platform do not describe their purpose.
• The Digital Platform uses visual cues as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Title III of the ADA, 42 U.S.C. § 12181 et seq

What the plaintiff asks for

What the plaintiff wants the court to order.

• A Declaratory Judgment that at the commencement of this action Defendant was in violation of the specific requirements of Title III of the ADA described above, and the relevant implementing regulations of the ADA, in that Defendant took no action that was reasonably calculated to ensure the Digital Platform is fully accessible to, and independently usable by, individuals with visual disabilities
• A permanent injunction pursuant to 42 U.S.C. § 12188(a)(2) and 28 CFR § 36.504(a) which directs Defendant to take all steps necessary to bring the Digital Platform into full compliance with the requirements set forth in the ADA, and its implementing regulations, so that the Digital Platform is fully accessible to, and independently usable by, blind individuals, and which further directs that the Court shall retain jurisdiction for a period to be determined to ensure that Defendant has adopted and is following an institutional policy that will in fact cause it to remain fully in compliance with the law—the specific injunctive relief requested by Plaintiff is described more fully below
• Payment of actual, statutory, nominal, and other damages, as the Court deems proper
• Payment of costs of suit
• Payment of reasonable attorneys’ fees, pursuant to 42 U.S.C. § 12205 and 28 CFR § 36.505, including costs of monitoring Defendant’s compliance with the judgment
• Whatever other relief the Court deems just, equitable and appropriate; and An Order retaining jurisdiction over this case until Defendant has complied with the Court’s Orders