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Marissa Tejeda v. 7-Eleven, Inc.

Filed

Case details

Standards cited
WCAG 2.1 AA

Summary

According to the complaint, Marissa Tejeda is suing 7-Eleven, Inc. for failing to make its website accessible to individuals with disabilities, in violation of the ADA and the PWDCRA. Tejeda, who is blind, alleges that she encountered numerous accessibility barriers while attempting to use the website, including unlabeled buttons and confusing navigation that prevented her from completing an online order. The complaint cites specific violations of WCAG 2.1 Level A success criteria. Tejeda seeks damages for emotional distress, attorney fees, and injunctive relief to ensure the website is compliant with accessibility standards.

About the defendant

Operates a franchise-driven convenience store chain offering a variety of products and services, including a delivery platform called '7NOW' for online ordering and home delivery.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is inaccessible to individuals with disabilities, specifically blind users relying on screen readers.
  • Plaintiff encountered multiple unlabeled buttons and confusing navigation on the website.
  • Defendant's website fails to meet WCAG 2.1 Level A success criteria.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of the PWDCRA
  • Violation of the ADA

What the plaintiff asks for

What the plaintiff wants the court to order.

  • Damages for emotional distress and dignitary harms
  • An award of reasonable attorney fees, costs, and litigation expenses
  • Pre- and post-judgment interest
  • Injunctive relief to make the website compliant with ADA standards