Leah Walker v. Inn Beauty Lab Inc.

Summary

According to the complaint, Leah Walker, a visually impaired individual, is suing Inn Beauty Lab Inc. for failing to make its website, innbeautyproject.com, accessible to blind users. Walker alleges that the website contains numerous barriers that prevent her and others from independently navigating and completing purchases. Key issues include the lack of alternative text for images, reliance on mouse navigation, and other accessibility failures that violate the Americans with Disabilities Act (ADA). Walker seeks a permanent injunction to require the defendant to make the website accessible and compensatory damages for the class of visually impaired individuals affected by these barriers.

About the defendant

Provides consumers access to an array of beauty and skincare products, including moisturizers, eye creams, serums, and cleansers, available for online purchase.

What the complaint says

The problems the plaintiff describes with the website.

• Website is inaccessible to visually impaired individuals
• Failure to provide alternative text for images
• Website requires mouse use for transactions, excluding keyboard users
• Significant access barriers prevent independent navigation and purchasing

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violation of the Americans with Disabilities Act (ADA)
• Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

• Permanent injunction requiring Defendant to make the Website accessible
• Compensatory damages for Class Members
• Certification of the case as a class action

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals in the United States who have attempted to access the Website and as a result have been denied access to the enjoyment of goods and services offered by the Website, during the relevant statutory period.