Kelly Smith v. Quest Products, LLC

Summary

According to the complaint, Kelly Smith, a legally blind individual, is suing Quest Products, LLC for failing to make its digital platform accessible, violating the Americans with Disabilities Act (ADA). Smith alleges that she encountered significant barriers while attempting to access the website, which prevented her from purchasing products. The complaint details various accessibility issues, including navigation problems and unlabeled elements that hinder screen reader use. Smith seeks a permanent injunction requiring Quest to improve accessibility and comply with ADA standards, along with costs and attorneys' fees.

About the defendant

Designs, develops, manufactures, and distributes first aid products and related items under the brand name Tecnu.

What the complaint says

The problems the plaintiff describes with the website.

• Defendant's digital properties are not accessible to legally blind individuals.
• Plaintiff encountered barriers that denied her full access to Defendant's online goods and services.
• Defendant failed to implement adequate corporate policies for accessibility.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Title III of the Americans with Disabilities Act

What the plaintiff asks for

What the plaintiff wants the court to order.

• A Declaratory Judgment of violation of the ADA.
• A permanent injunction to ensure compliance with the ADA.
• Payment of costs and reasonable attorneys' fees.
• Payment of nominal damages.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

Individuals with visual disabilities who seek equal access to digital platforms.