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KELLY McLEAN v. Prettylittlething.com USA Inc.

Filed

Case details

Standards cited
WCAG 2.1 Level A

Summary

According to the complaint, Kelly McLean, a legally blind individual, is suing PRETTYLITTLETHING.COM USA INC. for violations of the Americans with Disabilities Act due to the inaccessibility of its ecommerce website, www.prettylittlething.com. McLean alleges that she was unable to independently browse or purchase items, specifically a Floral Satin Midi Slip Dress and a Ribbed Asymmetric Bodycon Mini Dress, due to pervasive accessibility barriers that prevent screen-reader technology from functioning properly. The complaint cites multiple accessibility violations identified through automated audits, including missing alternative text for images and unlabeled form controls. McLean seeks a permanent injunction to require the defendant to make its website accessible and claims that the ongoing inaccessibility denies her and others equal access to the digital marketplace.

About the defendant

Operates a retail ecommerce platform selling women’s clothing, accessories, shoes, and beauty products.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant’s website is inaccessible to blind and visually impaired individuals.
  • Plaintiff was unable to independently evaluate or purchase products due to accessibility barriers.
  • Defendant failed to comply with WCAG 2.1 accessibility standards.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violations of the ADA, 42 U.S.C. § 12182 et seq.
  • New York State Human Rights Law
  • Violation of New York State Civil Rights Law
  • Violations of the New York City Human Rights Law
  • Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

  • Permanent injunction requiring Defendant to make the website accessible.
  • Award of costs, litigation expenses, and reasonable attorneys’ fees.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals in the United States who have attempted to access www.prettylittlething.com and, as a result of Defendant’s failure to design, construct, maintain, and operate the Website in an accessible manner, were denied equal access to the goods, services, and information offered thereon.