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Judith Adela Lopez v. Natren Inc.

Filed

Case details

Standards cited
WCAG 2.0

Summary

According to the complaint, Judith Adela Lopez, a visually-impaired individual, is suing Natren Inc. for failing to make its website accessible, violating the Americans with Disabilities Act (ADA). The complaint alleges that the website contains numerous barriers that prevent blind users from accessing information about probiotic supplements and completing purchases. Lopez claims that these barriers have caused her frustration and humiliation, and she seeks a permanent injunction to require Natren to improve website accessibility. The lawsuit also cites violations of New York State Human Rights Law and GBL § 349, seeking compensatory damages and attorneys' fees.

About the defendant

Operates an online retail store offering probiotic supplements and related products, including information about pricing, terms of service, refund and privacy policies.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is not accessible to blind and visually-impaired persons.
  • Plaintiff encountered multiple access barriers preventing full use of the website.
  • Defendant has failed to comply with WCAG 2.0 guidelines.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violations of the ADA
  • Violations of the NYSHRL
  • Violations of the NYCHRL
  • Violation of GBL § 349

What the plaintiff asks for

What the plaintiff wants the court to order.

  • Permanent injunction requiring Defendant to make its Website accessible to blind individuals.
  • Compensatory damages for violations of civil rights under New York State Human Rights Law and GBL § 349.
  • Reasonable attorneys’ fees and costs.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals in the United States who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services offered by Defendant’s Website, during the relevant statutory period.