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Jennifer Carbine v. Grater Grilled Cheese Franchising LLC

Filed

Case details

Summary

On April 29, 2019, Jennifer Carbine filed a Complaint in California State court against Greater Grilled Cheese Franchising LLC. Plaintiff Jennifer Carbine alleges that www.gratergrilledcheese.com is not accessible.

About the defendant

Greater Grilled Cheese Franchising LLC owns and operates a number of Greater Grilled Cheese restaurants.

What the complaint says

The problems the plaintiff describes with the website.

  • The home page has graphics, links, and buttons that are not labeled or are incorrectly labeled, or lack alternative text ("Alt-text");
  • Multiple unlabeled or mislabeled buttons and links. Without descriptive alternate text, Screen reader users, have no clue about the purpose or function of the button or link;
  • Multiple pages containing insufficient navigational headings requiring Plaintiff to expend substantial additional time to access information;
  • Unable to browse the menu because menu links and descriptions were inaccessible to screen reading technology;
  • Unable to make a purchase because of an inaccessible checkout system.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Unruh Civil Rights Act, California Civil Code § 51 et seq.