Howard Wilson v. Flowers4dreams, LLC

Summary

According to the complaint, Howard Wilson, a visually impaired individual, is suing Flowers4Dreams, LLC for failing to make its website accessible as required by the Americans with Disabilities Act (ADA). Wilson alleges that he encountered multiple barriers while attempting to access the website, www.flowersfordreams.com, to purchase a bouquet, which prevented him from completing his transaction. The complaint cites specific access issues such as missing alt-text and broken links that hinder the use of screen-reading software. Wilson seeks a permanent injunction to require the defendant to make its website compliant with accessibility standards and to ensure equal access for visually impaired consumers.

About the defendant

Offers handcrafted bouquets designed for various occasions, emphasizing quality and locally sourced flowers, with options for delivery and promotions.

What the complaint says

The problems the plaintiff describes with the website.

• Defendant's website is not accessible to blind and visually impaired individuals.
• Plaintiff encountered barriers preventing him from completing a purchase on the website.
• Defendant has failed to comply with WCAG 2.1 guidelines.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violations of the ADA, 42 U.S.C. § 12182 et seq.
• Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

• Permanent injunction requiring Defendant to make its website accessible.
• Declaration that Defendant’s website discriminates against blind individuals.
• Certification of the Class.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals in the United States who have attempted to access Defendant’s Website and as a result have been denied access to the equal enjoyment of goods and services, during the relevant statutory period.