Gabriela Cruz v. Core Products International, Inc.

Summary

According to the complaint, Gabriela Cruz, a visually impaired individual, is suing Core Products International, Inc. for failing to make its website, https://www.coreproducts.com, accessible to blind users. Cruz alleges that the website contains significant barriers that prevent her and others from independently navigating and completing transactions. The complaint cites violations of the Americans with Disabilities Act (ADA) and seeks a permanent injunction to require the defendant to make the website accessible, as well as compensatory damages for affected individuals. Cruz encountered multiple issues, including inaccessible forms and lack of alternative text for images, which hindered her ability to purchase products online.

About the defendant

Provides consumers access to an array of orthopedic and therapeutic products, including support pillows, joint and back braces, therapy packs, cushions, positioning aids, massage tools, pain-relief devices and massagers.

What the complaint says

The problems the plaintiff describes with the website.

• Website is inaccessible to visually impaired individuals
• Access barriers prevent independent navigation and transactions
• Defendant failed to comply with ADA requirements

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violation of the Americans with Disabilities Act (ADA)
• Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

• Permanent injunction to make the Website accessible
• Compensatory damages for Class Members
• Certification of the case as a class action

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals in the United States who have attempted to access the Website and as a result have been denied access to the enjoyment of goods and services offered by the Website, during the relevant statutory period.