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Erika Randolph v. Toula JNY Investments, LLC

Filed

Case details

Standards cited
WCAG 2.2

Summary

According to the complaint, Erika Randolph, a visually-impaired individual, is suing Toula JNY Investments, LLC for failing to make their website, Jny.com, accessible to blind users, violating the Americans with Disabilities Act (ADA). Randolph alleges that she encountered significant barriers while attempting to purchase a dress online, including a lack of alternative text for images and navigation issues that prevent keyboard-only access. The complaint seeks a permanent injunction to require the defendant to make the website accessible and compensatory damages for the discrimination faced by Randolph and others in similar situations.

About the defendant

Toula JNY Investments provides a website that offers a wide array of women's clothing, including jeans, suits, dresses, and jackets, allowing consumers to purchase apparel online.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is not accessible to blind and visually-impaired persons.
  • Plaintiff encountered multiple accessibility barriers preventing her from completing a purchase on Jny.com.
  • Defendant has failed to implement necessary accessibility features on its website.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of 42 U.S.C. §§ 12181 et seq. - Title III of the Americans with Disabilities Act
  • Declaratory Relief
  • Negligent Infliction of Emotional Distress

What the plaintiff asks for

What the plaintiff wants the court to order.

  • A preliminary and permanent injunction to prohibit Defendant from violating the Americans with Disabilities Act.
  • A declaration that Defendant’s website discriminates against the blind.
  • Payment of nominal damages.
  • Compensatory damages in an amount to be determined at trial.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

all legally blind individuals in the United States who have attempted to access Jny.com and as a result have been denied access to the enjoyment of goods and services offered by Jny.com, during the relevant statutory period.