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Erika Randolph v. Livegood Supplements Inc

Filed

Case details

Standards cited
Role, Value'

Summary

According to the complaint, Erika Randolph, a visually-impaired individual, is suing Livegood Supplements Inc for failing to make their website, Livegood.com, accessible to blind users. The complaint alleges that significant barriers prevent blind individuals from independently navigating the site and completing purchases, violating the Americans with Disabilities Act (ADA). Randolph seeks a permanent injunction to require Livegood to make its website accessible and compensatory damages for the discrimination faced. The complaint highlights various access barriers, including ambiguous link texts and the requirement of mouse usage, which hinder blind users from accessing the website's services.

About the defendant

Livegood Supplements provides a wide array of health and wellness products, including dietary supplements, vitamins, minerals, probiotics, superfoods, protein products, and skincare products through an online platform.

What the complaint says

The problems the plaintiff describes with the website.

  • Livegood.com is inaccessible to blind and visually-impaired persons due to significant access barriers.
  • Plaintiff was denied the ability to independently navigate and complete a purchase on Livegood.com.
  • Defendant failed to implement basic accessibility features required for blind users.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of 42 U.S.C. §§ 12181 et seq. - Title III of the Americans with Disabilities Act
  • Declaratory Relief
  • Negligent Infliction of Emotional Distress

What the plaintiff asks for

What the plaintiff wants the court to order.

  • A preliminary and permanent injunction to prohibit Defendant from violating the Americans with Disabilities Act.
  • A declaration that Defendant discriminates against the blind and fails to provide access as required by the ADA.
  • Payment of nominal damages.
  • Compensatory damages in an amount to be determined at trial.
  • Punitive damages.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

all legally blind individuals in the United States who have attempted to access Livegood.com and as a result have been denied access to the enjoyment of goods and services offered by Livegood.com, during the relevant statutory period.