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Erika Randolph v. Kate Mcleod, Inc.

Filed

Case details

Standards cited
WCAG 2.2

Summary

According to the complaint, Erika Randolph, a visually-impaired individual, is suing Kate Mcleod, Inc. for failing to make their website, Katemcleod.com, accessible to blind users. The plaintiff alleges that the website contains significant barriers that prevent blind individuals from independently navigating and completing transactions. Specific issues include inadequate alt-text, inaccessible drop-down menus, and a reliance on mouse navigation, which excludes blind users. The plaintiff seeks a permanent injunction to require the defendant to make the website accessible and compensatory damages for the discrimination experienced. The case is filed under the Americans with Disabilities Act, which mandates equal access to public accommodations.

About the defendant

Katemcleod.com provides a variety of skincare products, including solid body moisturizers and lotion bars, for online purchase.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is inaccessible to blind and visually-impaired persons.
  • Plaintiff encountered multiple accessibility barriers on the website.
  • Defendant failed to provide equal access to goods and services as required by the ADA.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of 42 U.S.C. §§ 12181 et seq. - Title III of the Americans with Disabilities Act
  • Declaratory Relief
  • Negligent Infliction of Emotional Distress

What the plaintiff asks for

What the plaintiff wants the court to order.

  • A preliminary and permanent injunction to prohibit Defendant from violating the ADA.
  • An order requiring Defendant to make its website fully accessible to blind individuals.
  • Compensatory damages in an amount to be determined at trial.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

all legally blind individuals in the United States who have attempted to access Katemcleod.com and as a result have been denied access to the enjoyment of goods and services offered by Katemcleod.com, during the relevant statutory period.