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Erika Randolph v. High Country, Inc.

Filed

Case details

Standards cited
WCAG 2.2

Summary

According to the complaint, Erika Randolph, a visually-impaired individual, is suing High Country, Inc. for failing to make their website, highcountryoutfitters.com, accessible to blind users. The plaintiff alleges that the website contains significant barriers that prevent blind individuals from completing transactions, violating the Americans with Disabilities Act (ADA). Randolph attempted to purchase outdoor apparel but encountered numerous accessibility issues, including poor alt-text, inaccessible menus, and reliance on mouse navigation. She seeks a permanent injunction to require the defendant to make the website accessible and compensatory damages for the discrimination faced. The case is filed in the Northern District of Illinois.

About the defendant

Provides a wide array of outdoor apparel, footwear, accessories, and gear for purchase online.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is inaccessible to blind individuals
  • Plaintiff encountered numerous accessibility barriers while attempting to use the website
  • Defendant failed to comply with the ADA's requirements for accessibility

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of 42 U.S.C. §§ 12181 et seq. - Title III of the Americans with Disabilities Act
  • Declaratory Relief
  • Negligent Infliction of Emotional Distress

What the plaintiff asks for

What the plaintiff wants the court to order.

  • Preliminary and permanent injunction to prohibit Defendant from violating the ADA
  • Injunction requiring Defendant to make its website compliant with the ADA
  • Declaration of discrimination against the blind
  • Class action certification
  • Payment of nominal damages
  • Pre- and post-judgment interest
  • Award of costs and expenses
  • Punitive damages
  • Compensatory damages

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

All legally blind individuals in the United States who have attempted to access highcountryoutfitters.com and as a result have been denied access to the enjoyment of goods and services offered by highcountryoutfitters.com, during the relevant statutory period.