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Erika Randolph v. Dime Beauty Co. LLC

Filed

Case details

Standards cited
WCAG 2.2

Summary

According to the complaint, Erika Randolph, a visually-impaired individual, is suing Dime Beauty Co. LLC for failing to make its website, Dimebeautyco.com, accessible to blind users, violating the Americans with Disabilities Act (ADA). Randolph alleges that the website contains significant access barriers that prevent her and others with visual impairments from independently navigating and completing purchases. The complaint seeks a permanent injunction to require Dime Beauty Co. LLC to make its website accessible, along with compensatory damages for the discrimination faced by Randolph and the class of similarly situated individuals.

About the defendant

Dime Beauty Co. LLC provides a wide array of skincare and beauty products, including facial cleansers, serums, and moisturizers, available for purchase online.

What the complaint says

The problems the plaintiff describes with the website.

  • Dime Beauty Co. LLC's website is inaccessible to blind and visually-impaired persons.
  • Plaintiff encountered multiple accessibility barriers while attempting to use the website.
  • Defendant has failed to take necessary steps to make the website accessible.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of 42 U.S.C. §§ 12181 et seq. - Title III of the Americans with Disabilities Act
  • Declaratory Relief
  • Negligent Infliction of Emotional Distress

What the plaintiff asks for

What the plaintiff wants the court to order.

  • A preliminary and permanent injunction to prohibit Defendant from violating the Americans with Disabilities Act.
  • A preliminary and permanent injunction requiring Defendant to make its website accessible to blind individuals.
  • Payment of nominal damages.
  • Pre- and post-judgment interest.
  • An award of costs and expenses of this action together with reasonable attorneys’ and expert fees.
  • Punitive damages.
  • Compensatory damages in an amount to be determined at trial.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

all legally blind individuals in the United States who have attempted to access Dimebeautyco.com and as a result have been denied access to the enjoyment of goods and services offered by Dimebeautyco.com, during the relevant statutory period.