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Erika Randolph v. CompSource, Inc.

Filed

Case details

Standards cited
WCAG 2.2

Summary

According to the complaint, Erika Randolph, a visually-impaired individual, is suing CompSource, Inc. for failing to make their website, Compsource.com, accessible to blind users. The plaintiff alleges that the website contains significant barriers that prevent blind individuals from completing transactions independently, violating the Americans with Disabilities Act (ADA). Randolph attempted to purchase headphones but encountered multiple accessibility issues, including a lack of proper navigation and labeling, which hindered her ability to use the site. The plaintiff seeks a permanent injunction to require CompSource to make its website accessible and compensatory damages for the discrimination faced.

About the defendant

CompSource provides a wide array of electronic products, including computers, laptops, tablets, UPSs, printers, multimedia speakers, phones, software, and gaming devices for online sale.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is inaccessible to blind and visually-impaired persons.
  • Plaintiff encountered multiple accessibility barriers while attempting to make a purchase.
  • Defendant failed to implement necessary modifications to ensure website accessibility.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of 42 U.S.C. §§ 12181 et seq. - Title III of the Americans with Disabilities Act
  • Declaratory Relief
  • Negligent Infliction of Emotional Distress

What the plaintiff asks for

What the plaintiff wants the court to order.

  • A preliminary and permanent injunction to prohibit Defendant from violating the Americans with Disabilities Act.
  • A declaration that Defendant’s website discriminates against the blind.
  • Compensatory damages in an amount to be determined at trial.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

all legally blind individuals in the United States who have attempted to access Compsource.com and as a result have been denied access to the enjoyment of goods and services offered by Compsource.com, during the relevant statutory period.