Can we count your visit?

Our analytics service records the pages you view, so we can see which ones are useful. It saves a random ID in your browser, and we never use it for advertising. Read our privacy policy.

Erika Randolph v. BB BEAUTY LLC

Filed

Case details

Summary

According to the complaint, Erika Randolph, a visually-impaired individual, is suing BB Beauty LLC for failing to make their website, Fragranceusa.com, accessible to blind users. The complaint alleges that the website contains significant barriers that prevent blind individuals from completing transactions, violating the Americans with Disabilities Act (ADA). Randolph claims that despite her attempts to purchase a perfume, she faced numerous accessibility issues, including inadequate alt-text and reliance on a mouse for navigation. The plaintiffs seek a permanent injunction to require BB Beauty to make their website accessible and compensatory damages for the discrimination faced by blind users.

About the defendant

BB Beauty LLC operates an online store offering a variety of high-end perfumes and colognes from various brands, allowing consumers to purchase authentic fragrances.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is not accessible to blind and visually-impaired persons.
  • Plaintiff encountered multiple accessibility barriers on Fragranceusa.com.
  • Defendant has failed to take steps to remedy the accessibility issues.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of 42 U.S.C. §§ 12181 et seq. – Title III of the Americans with Disabilities Act
  • Declaratory Relief
  • Negligent Infliction of Emotional Distress

What the plaintiff asks for

What the plaintiff wants the court to order.

  • Preliminary and permanent injunction to prohibit Defendant from violating the ADA.
  • Injunction requiring Defendant to make its website accessible to blind individuals.
  • Payment of nominal damages.
  • Compensatory damages in an amount to be determined at trial.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

all legally blind individuals in the United States who have attempted to access Fragranceusa.com and as a result have been denied access to the enjoyment of goods and services offered by Fragranceusa.com, during the relevant statutory period.