Erika Randolph v. Battery Mart Of Winchester, Inc.

Summary

According to the complaint, Erika Randolph, a visually-impaired individual, is suing Battery Mart of Winchester, Inc. for failing to make their website, Batterymart.com, accessible under the Americans with Disabilities Act (ADA). Randolph alleges that the website contains significant barriers that prevent blind users from completing transactions independently. Specific issues include a lack of alternative text for images, inaccessible navigation menus, and a requirement to use a mouse for transactions. Randolph seeks a permanent injunction to require the defendant to make the website accessible and compensatory damages for the discrimination faced. The complaint also seeks class action status for all legally blind individuals who have faced similar barriers on the website.

About the defendant

Batterymart.com provides consumers with access to an array of goods and services, including the ability to view a wide range of batteries, battery chargers, and power solutions for consumer electronics, vehicles, powersports, and backup systems.

What the complaint says

The problems the plaintiff describes with the website.

• Batterymart.com contains significant access barriers that make it difficult for blind and visually-impaired customers to use the website.
• Plaintiff was denied a shopping experience due to the website’s lack of features and accommodations.
• Defendant's website requires the use of a mouse to complete a transaction, which is inaccessible to blind users.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violation of 42 U.S.C. §§ 12181 et seq. - Title III of the Americans with Disabilities Act
• Declaratory Relief
• Negligent Infliction of Emotional Distress

What the plaintiff asks for

What the plaintiff wants the court to order.

• A preliminary and permanent injunction to prohibit Defendant from violating the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq.
• A preliminary and permanent injunction requiring Defendant to make its website accessible to blind individuals.
• Payment of nominal damages.
• Compensatory damages in an amount to be determined at trial.
• Punitive damages.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

all legally blind individuals in the United States who have attempted to access Batterymart.com and as a result have been denied access to the enjoyment of goods and services offered by Batterymart.com, during the relevant statutory period.