Can we count your visit?

Our analytics service records the pages you view, so we can see which ones are useful. It saves a random ID in your browser, and we never use it for advertising. Read our privacy policy.

Dustin Youngren v. West Paw, Inc.

Filed

Case details

Standards cited
WCAG 2.2

Summary

According to the complaint, Plaintiff DUSTIN YOUNGREN, a visually impaired individual, is suing West Paw, Inc. for failing to make their website, Westpaw.com, accessible to blind and visually impaired users. The complaint alleges that the website contains significant barriers that prevent these users from independently navigating and completing purchases. Specific issues include lack of alternative text for images, inadequate labeling of forms, and reliance on mouse navigation, which is not usable for visually impaired individuals. The plaintiff seeks a permanent injunction to require West Paw to make their website accessible and compensatory damages for the discrimination faced. The case is filed under the Americans with Disabilities Act (ADA).

About the defendant

West Paw provides a wide array of eco-friendly pet products, including toys, treats, bowls, and mats, available for online purchase.

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is inaccessible to visually impaired individuals.
  • Plaintiff encountered significant access barriers on Westpaw.com that hindered his ability to complete a purchase.
  • Defendant failed to implement necessary modifications to make the website accessible.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violation of the Americans with Disabilities Act (ADA)
  • Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

  • A preliminary and permanent injunction to prohibit Defendant from violating the ADA.
  • An order requiring Defendant to make Westpaw.com fully compliant with the ADA.
  • A declaration that Defendant’s website discriminates against visually impaired individuals.

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

all legally blind individuals in the United States who have attempted to access Westpaw.com and as a result have been denied access to the enjoyment of goods and services offered by Westpaw.com, during the relevant statutory period.