Dustin Youngren v. Primal Pet Foods, Inc.

Summary

According to the complaint, Plaintiff DUSTIN YOUNGREN, a visually impaired individual, is suing Primal Pet Foods, Inc. for failing to make their website, Primalpetfoods.com, accessible to blind users. The complaint alleges that the website contains numerous barriers that prevent visually impaired individuals from completing transactions, violating the Americans with Disabilities Act (ADA). Specific issues include lack of alt-text for images, inadequate navigation for screen readers, and reliance on mouse-only interactions. The plaintiff seeks a permanent injunction to require the defendant to make the website accessible and compensatory damages for the discrimination faced.

About the defendant

Primal Pet Foods provides a variety of pet food products including frozen, dehydrated, and freeze-dried treats, bone broth, and raw goat milk for dogs and cats, available for online purchase.

What the complaint says

The problems the plaintiff describes with the website.

• Defendant's website is inaccessible to visually impaired individuals
• Plaintiff encountered significant access barriers preventing online transactions
• Defendant failed to implement necessary modifications for accessibility

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Violation of the Americans with Disabilities Act (ADA)
• Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

• A preliminary and permanent injunction to prohibit Defendant from violating the ADA
• An injunction requiring Defendant to make the website compliant with the ADA
• A declaration that Defendant’s website discriminates against visually impaired individuals
• Class action certification

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

all legally blind individuals in the United States who have attempted to access Primalpetfoods.com and as a result have been denied access to the enjoyment of goods and services offered by Primalpetfoods.com, during the relevant statutory period.