Dominique Tompkins, Sylvia Santos v. Julien Farel LLC

Summary

According to the complaint, plaintiffs Dominique Tompkins and Sylvia Santos, both legally blind, allege that Julien Farel LLC's website is not accessible, violating the ADA and New York State Human Rights Law. They encountered significant barriers while attempting to purchase haircare products online, including issues with an accessibility overlay that hindered navigation for screen-reader users. The plaintiffs seek a permanent injunction to require the defendant to make its digital properties accessible, along with compensatory damages and attorneys' fees.

About the defendant

Designs, develops, manufactures, and distributes haircare products and related services.

What the complaint says

The problems the plaintiff describes with the website.

• Defendant's digital properties are not accessible to legally blind individuals.
• Plaintiffs encountered barriers preventing them from accessing products and services on the Digital Platform.
• Accessibility overlay on the website creates navigation issues for screen-reader users.

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

• Title III of the ADA
• Violation of New York State Human Rights Law, Exec. Law, Article 15 § 290, et seq.

What the plaintiff asks for

What the plaintiff wants the court to order.

• A Declaratory Judgment that Defendant was in violation of the ADA and New York laws.
• A permanent injunction requiring Defendant to make its Digital Platform accessible.
• Payment of costs of suit and reasonable attorneys’ fees.
• Payment of compensatory and nominal damages.