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Christine Thomas v. MSS Beauty, Inc. d/b/a Yise Beauty

Filed

Case details

Standards cited
WCAG 2.1 Level AA

Summary

According to the complaint, Christine Thomas, a legally blind individual, is suing MSS Beauty, Inc. for violations of the ADA due to the inaccessibility of its e-commerce website, www.yisebeauty.com. The plaintiff alleges that she encountered multiple barriers while attempting to browse and purchase skincare products, including missing alternative text and low-contrast text, which rendered the site unusable for her. The complaint cites violations of federal and state laws and seeks injunctive relief to ensure the website is accessible to blind users, as well as compensatory damages for the discrimination faced.

About the defendant

markets and sells skincare and beauty products to consumers

What the complaint says

The problems the plaintiff describes with the website.

  • Defendant's website is inaccessible to blind and visually impaired individuals
  • Plaintiff encountered multiple accessibility barriers preventing meaningful engagement
  • Defendant failed to implement adequate WCAG-compliant accessibility protocols

Legal claims

The laws the plaintiff says the defendant broke, called causes of action.

  • Violations of the ADA, 42 U.S.C. § 12182 et seq.
  • Violations of the New York State Human Rights Law (NYSHRL)
  • Violation of the New York State Civil Rights Law (NYCRL)
  • Violations of the New York City Human Rights Law (NYCHRL)
  • Declaratory Relief

What the plaintiff asks for

What the plaintiff wants the court to order.

  • A preliminary and permanent injunction prohibiting Defendant from violating the ADA and the laws of New York
  • A declaration that Defendant owns, maintains, and/or operates the Website in a manner that discriminates against the blind
  • Compensatory damages in an amount to be determined by proof, including all applicable statutory and punitive damages, penalties, and fines

Proposed class

The group of people the plaintiff asks to represent, so the case can cover them too.

all legally blind individuals in the United States who have attempted to access www.yisebeauty.com and were denied equal access to its digital content, product information, and online purchasing functions due to persistent accessibility barriers during the relevant statutory period